FAQ

WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?


  • Every effort is made to deliver a superior piece of art, but surprises can still happen.  If you are not thrilled with your artwork, please contact us right way at natasha@poppyfishstudiofineartstore.com.

     Returns are welcome if they are:
    • Returned within 7 days of delivery
    • Arrive in the same condition as shipped including all the original packing material
    • Return postage is not included. 
    • Exchanges or refunds will occur after the artwork has arrived at Poppyfish Studio.
    • Commission fees may not be refunded.

CAN I CANCEL MY ORDER?  

All print sales are final. Please contact natasha@poppyfishstudiofineartstore.com as soon as possible if you need to cancel your order. 

HOW LONG DOES IT TAKE TO PROCESS A REFUND?  

Processing a refund can take up to 7-10 business days.  

HOW DO I RETURN MY PACKAGE?  

For a refund or replacement, please email natasha@poppyfishstudiofineartstore.com

WHO TO CONTACT?  

You can reach out at any time by email at natasha@poppyfishstudiofineartstore.com 

HOW CAN I KEEP UP WITH YOUR NEW WORK?

We would love for you to be the first to know about any new work! An easy way to stay in the loop is by signing up for our newsletter! You can also follow us on our social media pages, as we are constantly posting about new work! 

 Instagram: https://www.instagram.com/poppyfishstudio

Facebook: https://www.facebook.com/poppyfishstudio